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FAQ's

HOW CAN I CONTACT YOU?
Please don’t hesitate to contact us via email at info@mooleii.com

 

DO YOU OFFER WHOLESALE?
Yes we do wholesale our totes! Not Kaftans at this stage.  Simply jump over to our 'Become a Stockist' page and submit your details and we'll be in touch.

 

WHAT PAYMENT METHODS DO YOU ACCEPT? Payment is in $AUD. We accept PayPal and Credit Card payments. If you have any payment queries, please contact us at info@mooleii.com.

 

HOW SECURE IS MY PAYMENT?
MOOLEII uses PayPal to securely process payments. Please take time to ensure your shipping address is up to date

 

HOW CAN I TRACK MY ORDER?
When your order is shipped, you’ll receive an email containing a personal tracking number. If you don’t receive this email, please contact us at info@mooleii.com.

 

WHAT IF MY ITEM IS DAMAGED OR FAULTY?
Mooleii is happy to exchange or refund your purchase if totes are faulty. Please email us at info@mooleii.com with a photo of the fault so we can review the matter promptly.