Wholesale and Trade Terms of Trade
Minimum order quantities and a minimum order spend apply for wholesale orders. All Wholesale orders must be $400.00 or over which is due prior to the dispatch of goods.
We ship via TOLL or Australia Post, depending on your selection when ordering. Freight is not included in product pricing, instead it is calculated and applied to your final invoice before payment and dispatch. For international orders you will receive a freight quote before your order is shipped.
RETURNS & CANCELLATIONS
Return of faulty items should occur within 5 days of receiving them. To report a faulty item, please email the details of the damage and an image to firstname.lastname@example.org, and quote your invoice number. Non-delivery must be reported immediately.
All orders are final and cannot be cancelled once the order has been confirmed and the final invoice has been generated. We do not accept return of unsold goods, change of mind.
Please note as a MOOLEII stockist you do have exclusivity in your area.
We try to ship your order out as soon as possible. In-stock items will usually ship with 2 business days.
Prices shown on order forms are exclusive of GST. We reserve the right to alter our pricing at any time, unless already invoiced. The RRP for each product is listed on our main website (www.mooleii.com.au) and on our price lists. Stockists are free to set your own pricing as you see fit, but we ask that the products do not retail under the set RRP, unless they are clearly marked as being on sale. We kindly request that new collections are not sold below the RRP.
MOOLEII products may not be distributed through any physical or online marketplaces, including eBay, Etsy etc. Selling MOOLEII products on these marketplaces breaches our distribution policy and is not allowed under any circumstance.
All orders must be paid in full prior to dispatch. Please contact us via email at email@example.com if you would like to apply for a 30-day account. We accept VISA, MasterCard, Paypal or EFT. We do not accept Amex. Please state your invoice number as the payment reference when paying via EFT.
All goods supplied remain the property of MOOLEII until payment is made in full. If we have your credit card details on file, we reserve the right to automatically charge your card the overdue amount. Any accounts that are outstanding for over 60 days may be passed on to debt collection and any fees involved in recovering the debt is the responsibility of the stockist.
Estimated delivery dates are approximate and for guidance only. We try our best to get your order dispatched to you as soon as possible, but we are sometimes affected by delays outside of our control. Pre-orders are considered final orders and cannot be cancelled once paid.
We reserve the right to cancel the production of any of the products in our range. If this occurs, the payment received for the cancelled product will be refunded in full to the stockist.
COPYRIGHT & INTELLECTUAL MATERIAL
All MOOLEII product images and product copy are subject to copyright and are the property of MOOLEII . Approved MOOLEII stockists are welcome to use any of the images on the MOOLEII website for the purpose of promoting the product/s.
Please contact us if you are unsure of image usage and we can direct you to our brand guidelines.
MOOLEII products can not be modified in any way for resale or distribution. If you are unsure about product usage please contact our team to discuss further.
MOOLEII cannot be held liable for any losses, costs, damages and expenses (including legal costs) resulting from claims arising out of your breach of these Terms of Trade.
AGREEMENT OF TERMS
By placing an order with MOOLEII you are agreeing to the above terms and conditions. These terms are subject to change at any time. If the terms are amended they will be effective immediately.